A Charity that involves young people working with horses had to close during lockdown. With our support they used the time to turn historical records of support into data they could analyse.
They emerged from lockdown knowing how to improve their services, and ‘saddled up’ and ready to go with a new set of services for young people.
The outcome was a management team able to pinpoint the data needed to answer questions about the quality and effectiveness of services provided, and to indicate where potential improvements could be made.
The team was also able to use data to spot gaps in service provision, allowing them to develop new programmes of support and the ability to reach out to more agencies able to commission their services to help young people.