Using data to drive lean

Data for lean image

A half day workshop for businesses wanting to apply digital tools and lean analysis methods to reduce waste and improve productivity.   For example by:

  • Collecting and analysing operational data to determine the incidence and causes of failure;
  • Using Machine Learning algorithms to identify features within operational process that influence waste and productivity;
  • Applying optimisation analytics to maximise overall performance taking a wide range of operational and organisational features into account.

Workshop purpose:

To show management teams how to plan for the use of digital tools and data in support of lean operations – to identify and collect the data needed, develop the right performance measures, diagnose the causes of waste and of failure, to apply machine learning to discover the features that enhance and hinder productivity.

To guide the team through developing a plan – completing as many steps as possible within the bounds of the workshop – and demonstrating how to complete any steps remaining.

Programme outline:

Introduction to the Data for Lean Planning Framework.

Define the measurement and analysis objectives.

Establish how to identify and collect the right data.

Review of lean 6 Sigma diagnosis methods.

Introduction to machine learning within the lean context.

Research into digital options for analysis and machine learning.

Pre workshop diagnostics:

Business managers will be invited to complete a diagnostic survey that will aid the design of the workshop.  This will capture learning objectives, initiatives already underway, and areas of critical importance for the business.

Post workshop mentoring:

Delegates can receive free on-line mentoring support for one week following the workshop in order to complete the data for lean plan.

Price:

For a half day workshop:  £360 plus VAT.

This price may vary depending upon the length of the workshop and whether there are specific requirements that need to be met.

The workshop can be presented in-person or on-line.  If in-person, travel and subsistence costs may be incurred.

If on-line mentoring support is required beyond the week following the workshop, this will be charged on an hourly basis.

To enquire about or to book this workshop please:

Call us on:    0333 301 0302

Or email us at:   hello@figuringoutdata.com

Or complete the form below and click the button.

    Other workshops you might be interested in:

    digital transformation image

    Getting going with digital adoption

    A workshop for teams at, or close to the start with digital tools.  They know what they need to achieve, and want a plan for the use of digital tools and data to help them get there.  What tools, which data, and how will they work?

    Synopsis:

    • Data and digital tools enable growth.  But investment in them should take place only when objectives are clear, and their relevance to your business is well understood.  Within this workshop you will develop a plan for moving you towards your business objectives through the adoption of digital tools.
    • You will define the key drivers for growth, and any factors that inhibit growth.  E.g. the tasks and activities that do most to bring business to your door, and any friction for customers and staff that get in the way. 
    • You will examine how data and digital tools can help to make more resource available for those activities, how to make those activities deliver more, and how they can smooth any friction.
    • You will identify how to research the digital tools that should be the best fit for your requirements and what they need to do. 
    • The outcome is a plan that lays out what you need, how it will work, and what you need to do.
    customer intelligence image

    Finding the right customers at the right time

    A workshop for teams wanting additional intelligence about customers and competitors that they can action in order to drive growth – and want a plan for the use of digital tools and data to help them get there. 

    Synopsis:

    • Sales and marketing activities are obvious drivers of growth.  They also make heavy use of data and digital tools.  Effective use, however, involves detecting significant events e.g. a switch in a trend, a change in sentiment, interest from a particular prospect – and knowing how to respond.  Within this workshop you will develop a plan that will deliver the additional intelligence needed.
    • You will define the intelligence objectives that need to met e.g. to identify new prospects, further sales opportunities, spot competitor threats, flag switches in sentiment. 
    • You will explore how data from different channels (e.g. social media, CRM, emails) can be harnessed to yield sales and marketing intelligence. 
    • You will discover how digital tools can capture the relevant data and how to explore it to reveal the intelligence hidden in the marketing noise. 
    • The outcome is a plan that lays out what you need, how it will work, and what you need to do.
    operational excellence image

    Delivering service quality at a competitive cost

    A workshop for teams seeking to improve the quality of service in order to deliver a greater return and attract more customers – and want a plan for the use of digital tools and data to help them get there. 

    Synopsis:

    • A reputation for excellent service is a driver of growth, as is the ability to charge a competitive cost.  Achieving both, however, requires smart use of data and digital tools.  Within this workshop you will develop a plan for reporting service quality and the full cost to serve, that will lead to the deployment of resources to enhance quality and steadily reduce costs. 
    • You will determine the best approach to measuring quality of service and the real margin earned from each customer;
    • You will explore ways to diagnose and resolve reasons for cost to serve being out of step with value delivered.  E.g. through automation to free time and speed up service fulfilment, AI to predict obstacles to successful delivery, analytics to optimise the way in which assets and people are deployed.
    • You will discover how to explore service delivery processes and operations for opportunities to use digital tools to increase performance, release time that can be focused upon better service delivery, and to capture data to aid ongoing diagnosis of service quality.
    • The outcome is a plan that lays out what you need, how it will work, and what you need to do.