Gender Pay Policy

FiguringOutData.com is committed to equal pay for all persons performing the same role.

We are proud to announce a Gender Pay Gap of 0%

Quality Management Policy

Purpose:

FiguringOutData.com delivers technical services and training to businesses who want to improve their ability to use data to progress forward towards their goals.  Technical services feature Cloud based information provision and analytics.  Training services involve facilitated workshops in the area of data analytics, data strategy and data literacy.

Quality is vital to our business.  Our clients place the information and analytics that we provide at the heart of their decision making.   Those who we train depend upon us to know what we are talking about.  If the quality of what we do lapses for a moment, we place our clients at risk of making a poor decision or of applying knowledge in the wrong way.

Every effort must be made to maintain the quality of our services at the very highest level, and to always meet, and ideally exceed, our clients’ expectations.  This is the purpose behind the Quality Management Policy.

Responsibilities:

Quality Management is the joint responsibility of the four Directors of the Company.

Procedures:

We have established a Quality Management System which provides a framework for measuring and improving our performance.  This involves the following systems and procedures:

  • Regular gathering and monitoring of customer feedback. Every training event will involve the use of delegate feedback forms.  Every client engagement will include a formal review meeting with the client to discuss what worked well and where the service could have been improved.  More informal impromptu feedback will be sought from the client at least every month during the life of the Project.
  • Selection of suppliers who will support our drive for excellent and sustainable service quality.
  • Training and development for our employees in all aspects of quality management, service delivery and client relationship management.
  • Training for any sub-contractors who might represent the Company in the delivery of services in our aims, objectives and practices in relation to Quality Management.
  • Measurable quality objectives e.g. to achieve an average training feedback score which equals, or is greater than, a set quality target value. Also to receive client feedback which is either very good or excellent.
  • Management reviews of all quality audit results and customer feedback.

Our internal procedures are reviewed regularly and are held in a Quality Manual which is made available to all employees, customers and relevant sub-contractors within the FiguringOutData.com intranet.

All members of FiguringOutData.com have a responsibility within their own areas of work to help ensure that Quality is embedded within the whole of the Company and all its practices.

Environmental Management Policy

Purpose:

FiguringOutData.com delivers technical services and training to businesses who want to improve their ability to use data to progress forward towards their goals.  Technical services feature Cloud based information provision and analytics.  Training services involve facilitated workshops in the area of data analytics, data strategy and data literacy.

FiguringOutData.Com strives to ensure every aspect of our business incorporates the principles of sustainability. We recognise that, as we grow our digital solutions and training services, managing the environmental impact of our operations is essential.

Responsibilities:

Environmental Management is the joint responsibility of the four Directors of the Company.

Commitment:

We are committed to reducing greenhouse gas emissions and adapting to climate change. We recognise that we have a responsibility to adhere to the guiding principles of the UK Sustainable Development Strategy – live within environmental limits, ensure a strong and healthy society, achieve a sustainable economy, promote good governance and use sound science responsibly.

This means that we will respect the planet’s resources, take precautionary measures to preserve the environment for the future generation, use sound scientific evidence to inform our policies where available and work with stakeholders to achieve these aims.

FiguringOutData.Com makes the following commitments both in respect of its own activities and, where appropriate, in its influence over the wider community:

  1. To reduce our demand for natural resources and energy, to improve efficiency and to increase reliance on greener and renewable energy sources;
  2. To seek to minimise the waste produced from our business activities, to recycle and to support the implementation of the Zero Waste Strategy;
  3. To continuously improve the sustainable management of our buildings and transport reducing the emission of air pollutants and greenhouse gases;
  4. To be mindful of the impacts of climate change of the delivery of our services and increase the resilience of our services to impacts such as flooding and heatwaves;
  5. To prevent environmental harm or pollution incidents at all sites by ensuring our working practices comply with all relevant legislation;
  6. To ensure that all staff are aware of our environmental standards and shared responsibilities and encourage improvement in our supply chains and partnership networks;
  7. Through wider policies support the conservation and enhancement of our built and natural environment;
  8. To maintain continuous improvement by reviewing corporate policies and strategies to ensure integration of sustainable development principles and practices.

Objectives:

To meet the commitments, FiguringOutData.Com will:

  • Use this policy as a framework for setting objectives and targets for environmental improvement;
  • Operate effective management of environmental impacts;
  • Communicate the requirements of this policy to all current and future employees, suppliers and partners;
  • Make this policy publicly available on our website: https://figuringoutdata.com.