Data Skills & Learning
For businesses to make effective use of data on a sustainable and on-going basis it is essential that the people in the business develop data skills. This means, for example, having those who work at the heart of service delivery, or in the Human Resources Team, or is Customer Relations and Marketing becoming confident and accomplished users of data.
This is to ensure that those with knowledge of the business can apply their subject matter expertise to the use of data in the most effective way. It means that those who know what questions need to be answered for the business to move forward can put data to work to find the answers.