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We develop bespoke Dashboards that report critical Performance Metrics to take your business to the next level

Business leaders who are guided by Performance Metrics are able to make decisions knowing the impact they will have upon the business.

The metrics that matter are those linked directly to value in the business.  I.e. an uptick in the metric indicates an improvement in part of the business that will help to create additional value.

Which metrics to use?  Some might be obvious.  E.g. if you know that new customers are attracted by your reputation for service quality, you will want metrics that track service quality.

Others might be less obvious.  It is often the case that several factors influence customer behaviour – with some being more important than others.   They may be identifiable only through an analysis of service histories taken from across the business – and perhaps through Econometric Modelling that reveals relationships between, say, customer spend and the way that services are delivered.

There are 3 steps in developing a dashboard that reports your critical performance metrics:

  • Define your Metrics.
  • Develop bespoke Dashboards.
  • Build Engagement.
Smiling confident business woman

Define your Metrics

We work with you to build a template listing all the Metrics needed - with Metrics:
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Confirmed through analysis and modelling to be linked to value in the business
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Agreed by the Leadership Team for inclusion in the template
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Clear and simple to explain
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Able to be supported through on-going data collection

Develop bespoke Dashboards

We design, develop and host secure web based Dashboards - to deliver:
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Clear simple stories about performance
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Insights about issues and opportunities to lift performance
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Information to as many people as required
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A high visual user experience using cutting edge data visualisation tools

Build Engagement

We work with Teams across the business to embed the use of Dashboards:
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Reading and querying the stories presented
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Recognising the impact of Metric improvement
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Understanding the data underpinning each Metric
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Exploring additional questions and the evolution of the Dashboards
Where we have worked

Some recent projects

AI to find the missing
AI to find the missing
A Social Housing Provider was seeing residents abandon their homes. An AI solution helped to predict when this would happen so that help could be given.
Read More
Deli Owner
Getting back to the High Street
Getting back to the High Street
A delicatessen on the High Street wanted to get going following the Covid lockdown.
Read More
Truck Driver
Increasing safety in transport
Increasing safety in transport
A transport company wanted to encourage driving that was safer, used less fuel, and reduced wear and tear.
Read More
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